Frequently Asked Questions
List of questions asked by our customers most frequently
Live Chat Support
Get assistance right away from one of our live chat hosting specialists. Our live chat is available on everyday 9:00 A.M - 12:00 A.M from Sri Lanka time.
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Support Tickets
Once you are registered and using our products or services, you can use our fully featured ticket desk that allows you to handle all kind of queries.
More Contact OptionsPersonal hosting is a regular low-cost web hosting solution suitable for the vast majority of personal and small business web sites with low traffic. We have defined bandwidth for each personal web host. For more information, visit account portal.
Business hosting is suitable for high traffic websites. These plans include more resources, unlimited bandwidth and also include caching technology to make sites incredibly fast, with LiteSpeed server-side page cache.
You can pay monthly or annually. Annual plans have greater discounts on our ongoing pricing.
Each of our linux hosting plans comes with cPanel.
Of course, you can upgrade at any time on your own within the main plan you have initially selected. If you are upgrading from Personal hosting to Business hosting, we will need to migrate your account to a different server and will arrange a convenient time to do this for you with minimal downtime.
Yes, you can schedule backups as desired and restore them when ever you want.
No, you can host at RoboRoxy and keep your domains at any registrar you choose. But it will be easier for you to keep both host and domain at our control panel by transferring the domain at a low cost.